# Plans and balance

> Understand FlashBoards plans, your dollar balance, and what it pays for.

Source: https://flashboards.yaroflasher.com/docs/account/plans-and-balance

Last verified: 2026-10-07 (checked against FlashBoards app build c82e588d3)

FlashBoards uses a real dollar balance, not credits. Each model and workflow has its own price, and you pay for what you run. Prices change; see the [pricing page](https://flashboards.yaroflasher.com/pricing).

## Plans

* **Free**: for exploring. Local boards only and one board. Imported boards (archives, Official Board Packs and **Local Copy**) don't use that slot; you can keep up to three of them. No monthly AI balance, so you can only generate with top-up credits left over from an earlier subscription.
* **Starter**: light personal AI creation.
* **Creator**: active creators and production work.
* **Pro**: heavy workloads and small teams.
* **Enterprise**: studios and agencies that need the most throughput.

Paid plans add a monthly AI balance and more boards. Annual billing costs less and gives the same balance each month.

Plans also set how many generations can run at once. Some board runs show **Queued** or **Waiting for slot...** until capacity is available. Different types of runs use separate local queues. Work in the same tab, another tab or a connected tool can still use the account's slots, so a new run may be refused. See [Billing](https://flashboards.yaroflasher.com/docs/generation/billing.md#how-many-runs-you-can-have-going-at-once).

* No plan: 2
* Starter: 10
* Creator: 20
* Pro: 50
* Enterprise: the most

> **Note: Features by plan.** Publishing shared boards and buying top-ups need an active paid subscription. Top-up credits stay spendable if your subscription ends. All generations pause while a subscription payment issue is open. See [Top-ups and payment issues](https://flashboards.yaroflasher.com/docs/account/top-ups.md#fix-a-payment-problem).

## Subscribe

On the [pricing page](https://flashboards.yaroflasher.com/pricing), pick **Monthly** or **Annual**, then click **Subscribe to** on a plan. If you're signed out, sign in and checkout continues. A new account must verify its email first, then pick the plan again. After paying, you return to the board with a **Subscription activated.** toast.

If checkout can't start, you return to the pricing page with a message at the top that says why, and your **Monthly** or **Annual** choice is still selected. When you already have a subscription, or your subscription needs attention, the message comes with **Open workspace**, for example **You already have a subscription. Manage it in Settings → Account.** Other messages ask you to try again. Close the message with its dismiss button.

Promo codes work for monthly plans only. To change an existing plan, use **Settings → Account**.

## Your balance

**Settings → Account** shows your balance in dollars, split by source. It's spent in this order:

1. **Subscription credits**: from your plan, refreshed monthly. Unused credits expire at the next refresh.
2. **Top-up credits**: one-time purchases. They stay if your subscription ends.
3. **Referral credits**: rewards from **Settings → Referrals**, spendable once unlocked.

## What the balance pays for

Successful generations and paid AI actions such as **Describe** and **Transcript**. These media actions follow the confirmed processing result and can be charged even when no usable text is returned. See [Billing](https://flashboards.yaroflasher.com/docs/generation/billing.md) for failures, unresolved requests and held funds.

## Renewals and plan changes

* **Renewal**: unused subscription balance expires. The new month's balance arrives once payment succeeds.
* **Upgrade**: starts now at the full new price, and your renewal date moves to today. Leftover subscription balance moves to your top-up balance.
* **Downgrade**: happens at your next renewal. You keep your plan until then and can cancel the downgrade.
* **Cancel**: you keep access and your balance until the paid period ends.
* **Monthly to annual**: starts and is charged right away. Leftover monthly balance moves to your top-up balance.
* **Annual plans**: upgrades carry your unused annual value forward. Downgrades happen at the annual renewal. To switch to monthly, cancel the annual renewal and subscribe monthly after the term ends.

## Manage your subscription

### Step 1: Open Account

Open **Settings** and select **Account**.

### Step 2: Pick an action

* **View plans** (when you have no plan) shows the plans; pick one to go to checkout.
* **Change plan** switches tiers. Pick **Upgrade**, **Switch to annual**, **Annual upgrade**, **Switch annual tier** or **Downgrade**, then confirm.
* **Manage** opens the billing portal for payment methods and invoices.
* **Cancel** stops renewal. The row shows **Ends** with the date. **Reactivate** undoes it.

These buttons are hidden while a payment issue or upgrade is pending. See [Top-ups and payment issues](https://flashboards.yaroflasher.com/docs/account/top-ups.md).

If one of these actions fails, an error message stays until you close it. If FlashBoards can't confirm a cancellation or reactivation, reopen **Account** to check your plan, or click **Contact support** in the message.

![Settings, Account tab, with the plan, renewal date, Manage, Change plan and Cancel, the balance and one-time top-up buttons](https://media.yaroflasher.com/docs/media/plans-account-subscription.w1400.3d573953.webp)

## Top up your balance

In **Balance**, under **Add credits (one-time)**, pick an amount and click **Pay by card** or **PayPal**. See [Top-ups and payment issues](https://flashboards.yaroflasher.com/docs/account/top-ups.md).

## Refunds and help

Email [support@yaroflasher.com](mailto:support@yaroflasher.com) within 14 days of the transaction. Include your account email and the transaction details. Refunds are reviewed for technical issues that prevented use, duplicate charges and billing errors.

## Related

- [Billing](https://flashboards.yaroflasher.com/docs/generation/billing.md)
- [Top-ups and payment issues](https://flashboards.yaroflasher.com/docs/account/top-ups.md)
- [Referrals](https://flashboards.yaroflasher.com/docs/account/referrals.md)
- [Settings](https://flashboards.yaroflasher.com/docs/account/settings.md)
- [Manage boards](https://flashboards.yaroflasher.com/docs/boards/managing-boards.md)
